Thursday, August 28, 2008

Boggles the mind

Someone I know has just mentioned a letter they received this morning through sheerest luck and asked me to tap out a response for them as they moved house 4 years ago and this letter was addressed to the old house. Now without going into too many details the gist of the letter was - 'We sent you a letter in July and you haven't responded. It's important that you do so, please read that letter and call us by the 2nd September'.

Okay point 1 letter sent 26th August and received 28th August and they want a response by when? Point 2 why do you think someone wouldn't have responded to the letter in July? Either they've forgotten about it or it may well be they never got it. If they've forgotten about it what do you think the chances of them finding it are, and if they never received it in the first place...

In other words it might be a good idea to send a copy of the original letter with the latest one especially when you want someone to respond to its contents within such a short span of time.

Gah - anyway a carefully phrased letter advising them of the change of address is winging its way back to them.