Friday, April 13, 2012

Internet down

Came in this morning to see the VoIP phone light lit - "Oh DaBoss' internet is down again" I thought. Then I noted a rebooted computer and realised we'd had a power failure. Was it the server at our end causing the light... yes we had no internet connection.

Checked the settings; checked the line; rebooted the router soft; rebooted hard. No joy. Contacted our provider; no problems with the system at their end - they'd call me back.

A nice guy called back and he informed me the diagnostics had returned an incorrect password. Huh odd. He gave me the new one and without giving it away we both realised at the same time that it must have only recently been reset and at their end.

He's going to find out who authorised a password change.