Via their contact form:
To Whom it may concern.I'm just getting fed-up of the buses charging down from either Minster Road or Gilgal ans sweeping straight into the other lane as if they had right-of way. Hell I'm fed-up of all the traffic sweeping down as if they had right of way, but bus-drivers should have had better training.
Could you please remind those drivers who pass through Stourport that both Gilgal and Mitton Street are filter and merge systems and as such the multiple entrances to either have no Give Way signs.
To that end your vehicles travelling from Minster Road into Gilgal only have right of way in the left-hand lane; and from Gilgal to Mitton Street in the right-hand lane. Should other traffic from Vale Road or Worcester Road respectively be attempting to use the other lane they have right-of way within that lane.
If your vehicles cannot enter without encroaching on the other side it is they who should be stopping not the other vehicle.