Cancel the TV licence

At work we've have a TV aerial and in the past it's been used to watch live broadcasts so of course we had a licence. Except we don't do that now so time to cancel it. Four menu options through the phone queue and I'm asked for either the reference number or the licence number.

The reference number is only 4 characters long so it's not that.
"Is there a ten digit number?" I'm asked by the operator
"Yes the licence number which is difficult to read due to the perforation running through it"

Yep the change of details tear off slip at the bottom of the form runs right through the licence number on the other side. Anyway we run through the totally pointless security questions as the answers are printed at the top of the form and cancel the licence. However first I have to listen to what we can't do.

We can't watch or receive any live broadcasts on a television, mobile, computer, console or any device...
"Yes we can't watch any live broadcasts" I interject before she names every possible thing that could receive them.
An enforcement officer might call to check on this and if they discover that we are watching television we could be fined up to £1000
"No we can be fined if we watch live broadcasts; we can use a television to watch something than live broadcasts; that's rather badly phrased" I reply
"Um"

Hey I'm just saying there's nothing stopping me from watching a bought disc or catch-up on a television. The act of watching a television is and of itself not denied me; likewise "television" and "live broadcast" are not synonymous.